Shipping policy

Thank you for choosing Side Street Golf for your online shopping needs. We strive to provide a seamless shopping experience for our customers. Please take a moment to review our shipping policy, especially if you are placing an order to be shipped outside of the United States.

  1. International Shipping:

    • We are delighted to offer international shipping to our valued customers around the world.
    • Please note that all orders shipped outside of the United States and the E.U. may be subject to import duties, taxes, and fees levied by the destination country. These charges are the responsibility of the customer and will not be covered by Side Street Golf.

  2. Customs and Import Duties:

    • Customs and import duties are imposed once the shipment reaches its destination country. These charges are beyond our control and are the sole responsibility of the customer.
    • Customs policies vary widely from country to country; therefore, we recommend contacting your local customs office for more information before placing an order.

  3. Calculation of Duties and Taxes:

    • The calculation of import duties, taxes, and fees is determined by the customs authorities in the destination country. Side Street Golf has no control over these charges, and we cannot predict their amount.
    • To estimate potential duties and taxes, customers can contact their local customs office or use online calculators provided by certain customs authorities.

  4. Shipping Times:

    • International shipping times may vary based on the destination and customs clearance process. While we make every effort to ensure timely deliveries, we cannot guarantee specific delivery dates for international orders.

  5. Incomplete or Refused Deliveries:

    • In the event that a customer refuses to pay the import duties and taxes, resulting in an incomplete delivery, Side Street Golf reserves the right to charge the customer for any additional return shipping costs incurred.

  6. Undeliverable Packages:

    • If a package is undeliverable due to incorrect address information provided by the customer or refusal to pay import duties, the customer will be responsible for any return shipping fees incurred.

By placing an order with Side Street Golf, you acknowledge and agree to the terms and conditions outlined in this shipping policy. We appreciate your understanding and cooperation.

If you have any questions or concerns about our shipping policy, please contact our customer support team at hotline@sidestreetgolf.com.